UK injection moulder MGS Technical Plastics Ltd became the first Resinex customer to place a sales order request directly through the MyResinex customer portal. The ‘end to end’ process began with a quotation request generated in MyResinex by MGS Procurement Officer Nathan Sturgess. The subsequent quotation was immediately visible in MyResinex and Nathan was able to select the most suitable price proposal and quickly create his order request, including his required delivery date and order reference.
Nathan, pictured with Resinex UK Key Account Manager Chris Barber, commented that ‘he found the whole process efficient, very simple to navigate and that he would be using this feature more in the future.’ In his role as Procurement Officer he had already been using many of the existing MyResinex features including live order status, document downloads and our full searchable online product portfolio.
The new ‘My Prices’ and ‘Order Request’ features will be rolling out to all of our European customers during Q1 2023.
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